Luxury White Big Rhinestone Crystal Collar Statement Necklace
SKU: N011
Luxury White Big Rhinestone Crystal Collar Statement Necklace
- Clasp closure
- Strands individually held in place by decorative bands
- Hypoallergenic metals
- Lead- and nickel-free
HOW DO I ORDER?
You may place your orders anytime online 24/7 on our website www.MySexyStyles.com
DO YOU SHIP TO MY COUNTRY?
Yes, we ship Worldwide!
I HAVE A DISCOUNT CODE AND IT’S NOT APPLYING TO MY ITEM?
Restrictions apply. Codes can’t be applied to items already on clearance.
WHAT ARE THE FORMS OF PAYMENTS ACCEPTED?
We accept accept all major credit cards, just choose PayPal and it'll prompt you to the next page where you will be able to insert the digits of your credit card. No bank transfers or money orders.
When placing an order, the correct billing address must be entered for the order to be approved. The billing address is the address registered on your account.
HAS MY ORDER BEEN SHIPPED?
You will receive an email order confirmation once your order has been received, in addition, a shipping confirmation email will be sent once your order has been shipped. This confirmation will include the tracking number for your package. Please check in your item's description which will let you know in advance before placing your order if it's a Pre-Order item which will be shipped within 12-20 business days and you will receive a shipping confirmation email once it's shipped.
CAN I MODIFY/CANCEL MY ORDER?
Unfortunately, once your order has been processed we are unable to modify or cancel any order or apply any coupon codes. When your order arrives, please follow exchange instructions for a store credit.
DO YOU RESTOCK PRODUCTS?
We do our best to restock the best sellers. Please email us, if you need more information on a specific product.
WHY IS MY PRODUCT OUT OF STOCK?
Because of our quest to provide you with the latest in fashion we do not stock large quantities of any item. For this reason, we may not have the merchandise you have ordered. You will receive an email advising you of any out of stock items. Don’t be sad, we update our site daily with stuff that you will love.
**NO REFUNDS - NO EXCEPTIONS
**WE WILL ISSUE ONLY STORE CREDITS
RETURNS FOR STORE CREDITS MUST MEET THESE REQUIREMENTS:
- Merchandise must be returned within 15 business days of receipt.
- Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, or soiled, and clothing tags must still be intact. Items must be in a condition suitable for resale.
- Merchandise must have all tags, including any hangtags attached.
- Any merchandise marked "Final Sale" cannot be returned.
- Non-returnable merchandise include final sale products on the clearance category, bodysuits, swimwear, and formal gowns, such as: any type of sequins and glitter.
- In the event your item is damaged or defected [we're deeply sorry!] Please contact us within 3 business days from the date of delivery and we will gladly process an exchange.
- Shoes must be repacked in their shoe box(es) and placed in a protective box.
- We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear.
- Customer is responsible for shipping fees to send the order back to My Sexy Styles.
- Shipping fees are not refundable.
- My Sexy Styles diligently inspects all items before shipping; therefore, damaged merchandise is extremely unlikely. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit.
- Store Credit is valid only at MySexyStyles.com.
RETURN PROCESSING TIME
- Upon receipt of your package, your return for a store credit will be processed within 7-10 business days. You will be notified via email once your return has been processed.
WHEN MAKING A RETURN:
- Pack your merchandise securely in the original product packaging, if possible. Please note that all items must be returned in original condition (including all paperwork, parts & accessories) with tags attached.
- Be sure to include your original packing slip with your return. You may want to keep a copy for your records. If you lost your packing slip, you can download and print another one by clicking here. Fill out the form and include in your return package.
- If you can't send the packing slip, just include your order number, billing name & address, and reason on a piece of paper with your return.
- Write “Reason for Return” on the back of your packing slip.
- Keep the return tracking number for your return package to monitor delivery status. We are not responsible for lost or stolen packages.
OUR RETURN ADDRESS IS:
My Sexy Styles Returns
3132 Fortune Way
Suite D2
Wellington, FL 33414
*Office is not opened to the public.
We pride ourselves in extraordinary customer service and satisfaction. If you’re not totally obsessed with your sexy style, you may send it back to us for store credit.
- Please be careful of make-up, perfume, or deodorant rubbing off on the garment. A 25% restocking fee may apply based on the condition of the item returned.
- International orders may not be returned or exchanged. They are Final Sale.
STORE CREDIT:
o ORDERS CANNOT BE CANCELLED. YOU WILL RECEIVE A STORE CREDIT.
o Store credit never expires and may be used towards purchase of in-stock items only.
o Store credit cannot be used with any other promotions or discounts.
o Store credit can be used by entering it in the discount box at the checkout.
o Store credit is for 1 time use only and must be used in its entirety.
o Store credit cannot be applied towards shipping charges, it is only valid on our products.
o DISCOUNT CODES CANNOT BE APPLIED AFTER ORDER IS PLACED. YOU WILL RECEIVE A STORE CREDIT. Please contact us before placing order if you are experiencing any difficulties with discount code.
o You may return your items by using the courier of your choice.
RETURNED-TO-SENDER & REFUSED PACKAGES:
o This can happen if an address is invalid or missing information (ie. apartment number), the courier is unable to deliver your package, or the package is refused by the customer at time of delivery.
o Returned-to-Sender or Refused packages will be charged a re-shipping fee of $8.99. If payment is not received within 10 business days, items will be restocked, and you will be issued store credit minus the 20% restocking fees.
o WE ARE UNABLE TO MAKE CHANGES TO ORDERS ONCE THEY HAVE BEEN PLACED IN OUR SYSTEM. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, are critical to ensuring delivery.
o We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.
Have more questions? Please visit our Frequently Asked Questions page.
Still not finding the answers you’re looking for? We're happy to help!
Simply call us during business hours or send us an email at info@mysexystyles.com. A response will be made within 24-48 business hours.