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Returns

RETURNS & REPLACEMENTS

 

MySexyStyles.com prides itself on customer service and satisfaction. If for any reason you are not satisfied with your order you may return it for store credit, except Slim Miracle and clearance items which are final sale.

* At this time we only offer store credit NOT refunds. In order to receive a full store credit minus the shipping cost for your order, you MUST ship back all item(s) to us within 7 business days from the day that you received your package. Items will ONLY be accepted for store credit if the items are received in the same condition client received it.  Once items are received in our office and inspected and found with otherwise, the package will not be accepted and returned back to the customer. Items must be returned in new, unworn and unwashed condition (this includes ANY body or deodorant odor). They must also be returned with their original packing and all of its contents. Please be careful when trying the items on. Clients have up to 5 exchanges within 1 year.

Returns/ Exchanges

1.      Write a note with the reason for exchange in the bottom of your invoice received.

2.      Pack and secure your item(s) in its original package, along with the invoice.

3.      Send back your item(s) to the address listed

* The cost of returning the item(s) to us is your responsibility.

* Client is responsible for shipping fees.

* If internal credit is used to purchase another item, no promotion coupon should be used at checkout or order won't be processed.

Once we receive your package, items are inspected and all is in the same condition we shipped to you, your store credit will be processed within 3-5 business days. You will be notified via email. Original shipping charges are non refundable. We will only issue store credit for the cost of the item(s) and if coupon code was applied you will receive the amount you paid after applying the coupon code discount. 

**All on sale items, accessories, intimates and body suits are non-returnable, non-refundable, and non-exchangeable. All store credits are final. All final sale products that are returned will not be processed and are subject to a re-ship fee

Refused Packages:

Orders that are refused or are undeliverable will be charged the original shipping to re-ship. 

***Please note that once package leave our warehouse we are not responsible for any loss, theft or undeliverable packages, All packages are subject to the terms and conditions of USPS and UPS.

Please inspect your items once you receive them. We can only accept exchanges sent back to us within 7 business days of receiving them as long as they meet the Returns & Exchange Guidelines stated below.

Exchange address:

My Sexy Styles

Attn: Exchanges

2162 Sunderland Ave. 
Wellington, FL. 33414

Items received 7-14 business days passed the exchange guidelines time frame will receive a deduction of 15% restock fee.

Should you need further assistance please contact us via email at info@mysexystyles.com

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